Effective Date: 2025-05-01
Website & App: Divine Life Alchemy & Divine Life Alchemy Radio
At Divine Life Alchemy, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Who We Are
Data Controller:
Divine Life Alchemy
Email: [email protected]
Website: https://divinelifealchemy.earth
We are the data controller of your personal data collected through our website and app.
2. What Personal Data We Collect
We collect the following data when you use our website or radio app:
a. Personal Data (only when you provide it)
- Name
- Email address
- Country/region (if relevant for streaming rights or analytics)
- Any data you submit via contact forms, sign-ups, or surveys
b. Usage Data
- IP address
- Device type
- Browser information
- App or website usage patterns (e.g. radio station preferences, session length)
c. Cookies & Tracking
We use cookies and similar technologies to provide functionality and improve the user experience. For full details, see our [Cookie Policy].
3. Legal Basis for Processing Your Data
Under the GDPR, we only process your personal data when we have a lawful basis:
- Consent: When you opt into newsletters, promotions, or allow optional cookies
- Contractual necessity: To provide services you request, such as playing content through the radio app
- Legal obligation: If required for regulatory or legal reasons (e.g. broadcasting compliance)
- Legitimate interests: To improve our services, prevent fraud, and understand user behavior, unless these are overridden by your rights
4. How We Use Your Data
We use your data for the following purposes:
- To provide access to the online radio and other platform features
- To respond to messages or support requests
- To send updates or newsletters if you opt-in
- To analyze listener habits for better content curation
- To comply with broadcasting and licensing laws
- To improve the performance and functionality of our services
5. Data Sharing & Third Parties
We do not sell your personal data.
We may share data with trusted third parties, including:
- Hosting and infrastructure providers
- Analytics services (e.g., Google Analytics, Matomo)
- Email marketing platforms (e.g., Mailchimp)
- Music licensing bodies (as legally required)
All such processors are GDPR-compliant and contractually obligated to protect your data.
6. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or transfers to countries with adequate protection laws.
7. Your GDPR Rights
You have the following rights regarding your personal data:
- Right to Access – You can request a copy of your personal data
- Right to Rectification – Request correction of inaccurate or incomplete data
- Right to Erasure – Ask us to delete your data (“right to be forgotten”)
- Right to Restrict Processing – Request limitations on how we use your data
- Right to Data Portability – Receive your data in a structured, machine-readable format
- Right to Object – Object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent – Withdraw consent at any time (e.g., unsubscribe from emails)
To exercise any of these rights, contact us at [Insert Email Address].
You also have the right to lodge a complaint with your local Data Protection Authority (DPA).
8. Data Retention
We retain personal data only for as long as necessary for the purposes stated in this policy or to meet legal obligations. You may request deletion at any time.
9. Data Security
We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted data storage and secure hosting environments.
10. Cookies & Analytics
We use essential cookies for functionality and optional cookies (e.g., analytics, preference storage) with your consent. You can manage cookie preferences via our cookie banner or browser settings.
See our full [Cookie Policy] for more.
11. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal data from minors. If you believe we have received information from a child, please contact us.
12. Updates to This Policy
We may update this Privacy Policy to reflect changes in technology, law, or services. If significant changes occur, we will notify users via the app, website, or email.
13. Contact Us
For privacy-related questions or requests, contact:
Divine Life Alchemy
Email: [email protected]